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Riverside County Travel Zone Center, Inc.
once completed will be the leading highway hospitality and service business
in Riverside County. "Distraction Free Environment"
our company core motto will not only base its success on the determination
of not just meeting but exceeding our customer's expectations, but by
creating a work environment which attracts and holds capable, conscientious,
honest and dedicated associates, and maintaining a relationship with our
suppliers where they can grow and participate in our success. We will
create a "Distraction Free Environment" for our customers and associates.
Riverside County Travel Zone Center, Inc. will provide each customer
with friendlier and more courteous service than is available elsewhere
by creating a "Distraction Free Environment".
Furthermore, we will market higher quality products and services from
our facilities second to none. We will be fairly and competitively priced
on all products and services. We will treat our customers as we ourselves
would like to be treated.
Our associates are the primary key to our success and in creating a "Distraction
Free Environment". To attract and hold quality people, we strive
to pay competitive wages, offer attractive fringe benefits by industry
standards and, most of all, provide a challenging, high integrity environment
with unlimited growth opportunities where rewards are based on performance.
We require high standards for our associate performance. We believe in
rewarding people according to their abilities and the time and effort
put forth. We want to share the profits of our company with those who
help produce the profits. Associates are judged on the actual performance
in meeting company objectives. There is absolutely no place in our company
for poor, substandard performance, which in the long run hurts all of
our associates as well as our customers.
We expect complete honesty and loyalty to the company, and we expect all
associates to live by the rules and regulations of the company. Associates
should always be guided by a sense of personal honor. Personal integrity
is one of the most valuable assets an associate can possess. If any associate
has a question about a course of action, the answer should instinctively
be: Do what is ethically right and morally proper. Dishonesty cannot and
will not be tolerated at any level or in any relationship with customers,
suppliers, other associates, or the company.
We want positive, active thinkers because we recognize we live in a time
of constant change. Therefore, we will provide an atmosphere in our company
where suggestions for improvement are freely exchanged, evaluated, and
acted upon. We must seize and exploit every new opportunity to get the
job done in a more effective and efficient way and most importantly create
a "Distraction Free Environment".
We shall maintain an "open door" policy always. If any associate thinks
he or she has been treated unfairly, the associate can take his or her
complaint to the next highest official...right up to the president of
Collectively, we must have an intense desire to be number 1.
Our suppliers are key to our long-term success and in creating a "Distraction
Free Environment". We must be fair and honest with our suppliers.
In order for that relationship to last and prosper, the relationship must
fill a need for each person involved in the relationship. We expect top
performance from our suppliers and commit ourselves to perform at the
Our company must deserve and earn the respect of our customers, suppliers,
competition and, most of all, our associates. Together we shall create
and become one of the major success stories.